Frequently Asked Questions

FROST pouches are small, pre-portioned pouches containing pharmaceutical-grade nicotine and natural plant-based fibers. They contain no tobacco leaf and no tobacco-derived nicotine. You place a pouch between your upper lip and gum for a clean, discreet nicotine experience.

Twist open the can, take one pouch, and place it between your upper lip and gum. You may feel a slight tingling that's the nicotine releasing. Keep it in for 20–60 minutes depending on your preference, then dispose of the used pouch in the compartment on top of the can or in a trash bin.

Yes, 100%. FROST pouches contain zero tobacco. Our nicotine is synthetic pharmaceutical-grade nicotine, not derived from tobacco plants. The pouch material is made from natural plant-based fibers.

We offer five strength levels: Starter (2mg), Mild (4mg), Moderate (6mg), Strong (8mg), and Extra Strong (11mg). We also offer our Max Collection for experienced consumers: Starter (16mg), Mild (22mg), Moderate (22mg), Strong (38mg), and Extra Strong (36mg). If you're new to nicotine pouches, we recommend starting with Starter or Mild.

FROST offers 13 flavors across three collections: Mint Collection (5 flavors), Fruit Collection (4 flavors), and Bold Collection (4 flavors). Each can contains 20 pouches.

Our best-sellers are Arctic Mint and Wintergreen Peppermint from the Mint Collection. If you prefer something fruity, Wild Raspberry and Mango Paradise are customer favorites. For something unique, try Cola Ice or Midnight Cherry from our Bold Collection.

We offer free standard shipping on all orders over $29.99. Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout.

We currently ship to most US states where nicotine pouch sales are permitted. Some states have specific regulations our checkout system will verify availability for your shipping address.

Due to the nature of our products, we cannot accept returns on opened items. Unopened, sealed cans may be returned within 30 days of purchase for a full refund. Contact our support team to initiate a return.

While nicotine pouches eliminate exposure to combustion byproducts and tobacco-specific toxicants found in cigarettes, nicotine itself is an addictive substance. FROST products are nicotine pouches for adult use. Consult your healthcare provider for medical advice.

FROST products are intended only for adults aged 21 and over who currently use nicotine. Do not use if you are pregnant, nursing, have heart disease, high blood pressure, or are at risk for heart disease. Keep out of reach of children and pets. If you do not currently use nicotine, do not start with FROST products.

Seek immediate medical attention or call Poison Control at 1-800-222-1222. Nicotine can be harmful or fatal if ingested by children.